Webhook
In KarumiUse Karumi session events as triggers in Webhook and move visitor data into the rest of your stack.
Turn every Karumi conversation into a workflow in Webhook.
Each session with Karumi’s agent is an event your team can act on. With Webhook, those events can start the workflows you already run, passing transcripts, form data and qualification results to the tools that need them, with no engineering on your side.
How this integration supercharges your workspace:
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Event-based automations
Every Karumi session is an event. Use it in Webhook to start the workflows you already run.
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Full conversation logs
Sync transcripts, summaries and qualification data to Webhook, so the context travels with the record.
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Form data capture
Pass the details visitors share in a session, like the email they leave to start a demo, to Webhook.
See Webhook data in Karumi
Get complete context on who you’re chatting with in real-time
Use cases
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Start workflows when a session happens
Use Karumi session events as triggers in Webhook to kick off the follow-up workflows you already rely on.
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Reach tools without a native integration
If a tool isn’t in Karumi’s directory, Webhook can carry session data to it as part of a workflow you control.
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Pass form data along automatically
Details visitors submit during a session can flow through Webhook to the systems that need them.
Data that flows between Karumi and Webhook
| Data | What it is |
|---|---|
| Events | Session events that trigger your actions |
| Engagement data & session insights | What visitors engaged with and asked about |
| Analytics | Session metrics to pass to other tools |
| Form data | Details the visitor submitted during a session |
FAQ
What can I automate with Webhook?
Actions triggered by Karumi session events, plus syncing engagement data, session insights, analytics and form data to the tools your Webhook workflows reach.
Do I need engineering to connect Webhook?
No engineering on your side: Karumi’s rollout is live in two weeks. Talk to sales to go through how Webhook fits into your setup.
Is my data secure?
Karumi is GDPR compliant, and the Enterprise plan includes SOC 2 Type II and ISO 27001. With scoped actions, you define what the agent can see, say and do, per audience.
Is session data used to train AI models?
No. Your data stays yours: session recordings, transcripts and visitor inputs are never used to train models.
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Trigger actions based on Karumi events. Sync engagement data, session insights, and analytics. Collect and send data from forms.
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Trigger actions based on Karumi events. Sync engagement data, session insights, and analytics. Collect and send data from forms.
