Gmail
In KarumiGet notified in Gmail when a Karumi session ends, with the recording and what the visitor asked.
Bring every Karumi session to the Gmail channels your team already uses.
Every session lands where your team works. When a session ends, your team is notified in Gmail with the recording and summary, and someone can join a live call when a visitor needs a human.
How this integration supercharges your workspace:
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Session notifications
When a session ends, your team is notified in Gmail with the recording, and can join a live call.
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Form data capture
Pass the details visitors share in a session, like the email they leave to start a demo, to Gmail.
See Gmail data in Karumi
Get complete context on who you’re chatting with in real-time
Use cases
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Get notified when a session ends
Your team is notified in Gmail after a session, with the recording sent along.
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Bring in a human when it matters
A human can join the call when a visitor needs one, so high-intent conversations get a person at the right moment.
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Keep every session where your team works
Every session lands where your team works. With Gmail, nobody needs to log in to another tool to see what happened.
Data that flows between Karumi and Gmail
| Data | What it is |
|---|---|
| Notifications | Messages to your team in Gmail based on session events |
| Session recordings | The recording sent with the notification |
| Form data | Details the visitor submitted during a session |
FAQ
What will my team see in Gmail?
Messages and notifications based on Karumi session events, including the session recording, plus data collected in forms.
Do I need engineering to connect Gmail?
No engineering on your side: Karumi’s rollout is live in two weeks. Talk to sales to go through how Gmail fits into your setup.
Is my data secure?
Karumi is GDPR compliant, and the Enterprise plan includes SOC 2 Type II and ISO 27001. With scoped actions, you define what the agent can see, say and do, per audience.
Is session data used to train AI models?
No. Your data stays yours: session recordings, transcripts and visitor inputs are never used to train models.
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Send messages and notifications based on Karumi events. Collect and send data from forms.
