Microsoft Teams
In KarumiGet notified in Microsoft Teams when a Karumi session ends, with the recording and what the visitor asked.
Bring every Karumi session to the Microsoft Teams channels your team already uses.
Every session lands where your team works. When a session ends, your team is notified in Microsoft Teams with the recording and summary, and someone can join a live call when a visitor needs a human.
How this integration supercharges your workspace:
-
Session notifications
When a session ends, your team is notified in Microsoft Teams with the recording, and can join a live call.
-
Form data capture
Pass the details visitors share in a session, like the email they leave to start a demo, to Microsoft Teams.
See Microsoft Teams data in Karumi
Get complete context on who you’re chatting with in real-time
Use cases
-
Get notified when a session ends
Your team is notified in Microsoft Teams after a session, with the recording sent along.
-
Bring in a human when it matters
A human can join the call when a visitor needs one, so high-intent conversations get a person at the right moment.
-
Keep every session where your team works
Every session lands where your team works. With Microsoft Teams, nobody needs to log in to another tool to see what happened.
Data that flows between Karumi and Microsoft Teams
| Data | What it is |
|---|---|
| Notifications | Messages to your team in Microsoft Teams based on session events |
| Session recordings | The recording sent with the notification |
| Form data | Details the visitor submitted during a session |
FAQ
What will my team see in Microsoft Teams?
Messages and notifications based on Karumi session events, including the session recording, plus data collected in forms.
Do I need engineering to connect Microsoft Teams?
No engineering on your side: Karumi’s rollout is live in two weeks. Talk to sales to go through how Microsoft Teams fits into your setup.
Is my data secure?
Karumi is GDPR compliant, and the Enterprise plan includes SOC 2 Type II and ISO 27001. With scoped actions, you define what the agent can see, say and do, per audience.
Is session data used to train AI models?
No. Your data stays yours: session recordings, transcripts and visitor inputs are never used to train models.
More Communication integrations
Browse every integration-
Send messages and notifications based on Karumi events. Collect and send data from forms.
-
Send messages and notifications based on Karumi events. Collect and send data from forms.
-
Send messages and notifications based on Karumi events. Collect and send data from forms.
