Reply.io
In KarumiSync Karumi conversations and qualified leads to Reply.io, and follow up with the full context of every prospect.
Keep Reply.io up to date with every conversation Karumi’s agent has on your site.
Stop copying notes between tools. Karumi’s agent answers visitors’ questions, qualifies them in real time and moves them into a live demo, then sends the session, transcript and qualification data to Reply.io, so your reps pick up exactly where the conversation left off.
How this integration supercharges your workspace:
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Automatic lead syncing
Keep Reply.io updated by creating or updating lead records whenever a visitor talks to the Karumi agent.
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List syncing
Add visitors who leave their email during a Karumi session to your lists in Reply.io.
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Targeted follow-up
Shape follow-up in Reply.io around what each visitor actually asked, not a generic sequence.
See Reply.io data in Karumi
Get complete context on who you’re chatting with in real-time
Use cases
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Follow up with visitors who showed intent
Qualified visitors from Karumi sessions can be added as leads in Reply.io and enrolled in your outreach.
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Personalize follow-up with session context
Prospects arrive already product-aware. Reps using Reply.io can build on the questions they asked instead of starting from zero.
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Keep lead records in step
Lead records are created and updated from sessions, so Reply.io and your pipeline reflect the latest conversation.
Data that flows between Karumi and Reply.io
| Data | What it is |
|---|---|
| Lead records | Leads created or updated in Reply.io |
| New leads | Visitors added to your emailing lists and sequences |
| Campaign audiences | Contacts to include in targeted campaigns |
FAQ
What does the Reply.io integration do?
It creates and updates lead records, adds new leads to your emailing lists, and supports targeted campaigns in Reply.io.
Do I need engineering to connect Reply.io?
No engineering on your side: Karumi’s rollout is live in two weeks. Talk to sales to go through how Reply.io fits into your setup.
Is my data secure?
Karumi is GDPR compliant, and the Enterprise plan includes SOC 2 Type II and ISO 27001. With scoped actions, you define what the agent can see, say and do, per audience.
Is session data used to train AI models?
No. Your data stays yours: session recordings, transcripts and visitor inputs are never used to train models.
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Create and update lead records. Add new leads to your emailing list. Create and send targeted campaigns.
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Create and update lead records. Add new leads to your emailing list. Create and send targeted campaigns.
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Create and update lead records. Add new leads to your emailing list. Create and send targeted campaigns.
