Mixpanel

In Karumi

Send Karumi session insights to Mixpanel and see what visitors asked next to the metrics you already track.

Bring Karumi conversations into the reports your team already reads in Mixpanel.

Analytics shows that a visitor bounced; Karumi shows what they asked before they did. The integration sends engagement data, session insights and qualification results to Mixpanel, so you can connect conversations to funnels, sources and conversions.

How this integration supercharges your workspace:

  • Full conversation logs

    Sync transcripts, summaries and qualification data to Mixpanel, so the context travels with the record.

  • Session dashboards

    Put what visitors asked before they converted or bounced next to the reports you read in Mixpanel.

  • Unified customer data

    Session data from Karumi joins the rest of your customer data in Mixpanel.

See Mixpanel data in Karumi

Get complete context on who you’re chatting with in real-time

Use cases

  • See what visitors ask, not just where they bounce

    Analytics tells you a visitor bounced. Karumi’s session insights show what they asked before they did, right next to your Mixpanel data.

  • Keep one source of truth

    Send session data to Mixpanel and analyze it with the rest of your data, instead of checking another dashboard.

  • Follow demo engagement over time

    Engagement data from conversations with the agent lets you follow demo activity in the Mixpanel reports your team already uses.

Data that flows between Karumi and Mixpanel

DataWhat it is
Engagement data How visitors interacted with the agent
Session insights What visitors asked during chats and live demos
Analytics Session metrics to analyze alongside your Mixpanel data

FAQ

What data does Karumi send to Mixpanel?

Engagement data, session insights and analytics from conversations with the Karumi agent, so you can study them in Mixpanel.

Do I need engineering to connect Mixpanel?

No engineering on your side: Karumi’s rollout is live in two weeks. Talk to sales to go through how Mixpanel fits into your setup.

Is my data secure?

Karumi is GDPR compliant, and the Enterprise plan includes SOC 2 Type II and ISO 27001. With scoped actions, you define what the agent can see, say and do, per audience.

Is session data used to train AI models?

No. Your data stays yours: session recordings, transcripts and visitor inputs are never used to train models.

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